Refunde Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity. FRN: 937096. We charge fair fees on a no-win no-fee basis, which you can view here. We never ask for money upfront. Recovery outcomes are not guaranteed and will depend on the specific circumstances of each case.
How it works About us Types of scams Articles ▾ Contact Start your claim

Lost money
to a scam?

We've recovered over £110 million
for fraud victims in the UK

FCA Regulated No Win No Fee 6,000+ Helped
★★★★★   Rated Excellent on Trustpilot
Refunde - Fraud Recovery

As seen on

BBC Channel 5 Daily Mail Guardian Times Sun Mirror Telegraph
BBC Channel 5 Daily Mail Guardian Times Sun Mirror Telegraph

Refunde in the News

Rip-Off Britain

The Refunde team were interviewed by Rip-Off Britain about how E-Money Institutions (EMIs) are treating their customers. Look out for the program in mid-March!

BBC Rip Off Britain

Refunde talks with Gloria Hunniford on BBC's Rip-Off Britain about how banks could possibly be treating people unfairly. Explaining how one of their customers were treated poorly.

BBC The One Show

Co-founder, Stuart McFadden, was on BBC's The One Show to talk about bank's responsibilities when it comes to unauthorised payments.

BBC Rip Off Britain - Task Scams

Refunde appeared on BBC's Rip Off Britain this morning to discuss the ongoing issue of job and task scams and what you should be looking out for to make sure a job advert is real.

Our Team

Meet the experts behind your claim

Sebastian P Ramos

Sebastian P Ramos

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Cesar A Cortes

Cesar A Cortes

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Veronica Diaz

Jessica Milena Leon

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Jose Velez

Jose Velez

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Charlotte Fuiks

Charlotte Fuiks

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James Ferrari

James Ferrari

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Dominic Cruz

Dominic Cruz Rebelo

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Dominic Cruz Rebelo

Pablo N Fuentes

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Dominic Cruz Rebelo

Michael Jhon Dracoulis

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Recognition

Awards & Achievements

Recognised by leading industry bodies for excellence in claims management

Lawyer International 2026

Leading Blockchain Forensics Expert 2026 (UK)

Lawyers Worldwide Awards 2027

Crypto Law Firm of the Year 2026 (UK)

Leaders In Law 2026

Blockchain Law Expert of the Year 2026 (UK)

Legal Insider 2026

Blockchain Law Firm of the Year 2026

The Strategist 2026

Leading Blockchain Forensics Expert 2026 (UK)

Computing Award

Security Partner of the Year 2026 (Finalist)

We've helped over 6,000+ fraud victims already!

We're here to help you along the way! Learn more about how it works.

You don't have to use Refunde and you can do your claim yourself for free by contacting the bank and the Financial Ombudsman yourself.

How it works

Investigation
➊

The investigation

Our Fraud Investigators will assess your case to see if we can help.

The Bank
➋

The bank

Refundee will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.

FOS
➌

FOS

If the bank refuses reimbursement, Refunde takes your case to the FOS for an independent review, the final stage determining your refund amount.

About us

Our experienced team has over 20 years combined experience working in industry for banks, the Financial Conduct Authority or the Financial Ombudsman Service.

Thousands of people across the UK have lost millions of pounds from scams. We want to help you get that back.

So we built Refunde.

About Refunde

People trust us. Here's why:

➊

Fair fees

If we're successful we charge between 15% to 25% plus VAT depending on how much we recover. We only charge if your case succeeds.

➋

£110m recovered

We're proud to have recovered over £110 million for fraud victims. We could help you with your claim.

➌

FCA registered

We're regulated by the Financial Conduct Authority, we uphold the highest ethical standards, enabling you to handle it independently.

Types of scams

Cryptocurrency scams

Fake brokers or advisors pretend to be experts

Investment scams

Enticing but ultimately fraudulent investments

Safe account scams

You think your bank is calling you with the right info

Purchase scams

Paying for goods/services you never received

Romance scams

Fraudsters usually start fake relationships online

Invoice scams

You pay a bill to a suspicious person

Task scams

Offered work from home jobs and tasks for money

Unauthorised scams

When transactions are made without your consent

Check out the latest information about fraud, scams and how to protect yourself on our blog.

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